Veteran (VA) Assistance

All Services

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972-777-4345
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Honoring Those Who Served

Mastercare is proud to provide personalized home care services for U.S. veterans, ensuring dignity, comfort, and independence. Our caregivers support veterans with daily activities, health monitoring, and companionship — allowing them to live safely at home while receiving the respect they deserve.

Dignified Care for Veterans

Veterans receive the assistance they need while maintaining independence and privacy.

Companionship & Emotional Support

We value veterans’ stories and experiences, offering attentive caregivers who listen and connect.

Daily Support with Health Oversight

From hygiene and meals to mobility and medication reminders, we help veterans live with confidence and security.

Services We Provide

Mastercare’s VA home care services are tailored to the unique needs of veterans. Our trained caregivers provide compassionate support while coordinating care that respects military service and lifestyle.

  • Benefits Navigation & Coordination —
    Support with referrals, authorizations, and communication with VA case managers.
  • Personal Care (ADLs) —
    Dignified help with bathing, dressing, grooming, toileting, and mobility.
  • Homemaker & Chore Support —
    Light housekeeping, laundry, meal prep, and hazard-reduction.
  • Respite for Family Caregivers —
    Reliable relief that protects caregiver health and routines.
  • Medication Reminders & Wellness Checks —
    Non-clinical prompts, hydration encouragement, and daily observation with timely escalation.
  • Transportation & Appointment Escort —
    Non-medical rides/escorts to VA or community visits (where available).
  • Post-Hospital/Facility Transition —
    Short-term, high-touch support to settle safely back home.
  • Cognitive & Behavioral Support —
    Dementia-informed communication, structured days, and calming activities.
  • Companionship & Social Connection —
    Conversation, hobbies, technology help for telehealth and VA apps.
  • Home Safety & Fall Prevention —
    Risk checks, simple fixes, and caregiver coaching.
  • Skilled Nursing (RN/LPN) —
    Wound/ostomy care, catheter care, injections, disease monitoring, education.
  • Physical Therapy (PT) —
    Strength, balance, gait training, and fall-prevention plans.
  • Occupational Therapy (OT) —
    ADL retraining, energy conservation, adaptive equipment/home setup.
  • Speech-Language Pathology (SLP) —
    Swallowing and communication therapy after stroke/TBI.
  • Medical Social Work (MSW) —
    Psychosocial support, resource navigation, and advance care planning.

Veteran-Centered Care Plans

Every veteran’s needs are different. That’s why Mastercare designs flexible care plans that evolve with changing health conditions and personal goals. Whether for short-term recovery or long-term support, we’re committed to enhancing quality of life for those who served.

Caregiver-Veteran Matching

We pair veterans with caregivers who respect their values, language, and background.

24/7 On-Call Support

Families have peace of mind knowing help is available anytime.

Frequently Asked Questions

What VA programs can Mastercare support?

We coordinate authorized in-home services under VA programs such as Homemaker/Home Health Aide, Respite Care, Veteran-Directed Care, and Community Care Network (CCN). We also guide families toward Aid & Attendance and other resources when appropriate. (Availability varies by location and VA authorization.)

No. Mastercare is an independent provider. We collaborate with VA case managers and CCN partners; services, hours, and coverage are determined by the VA and your authorization.

Yes. We extend care to rural/underserved communities using local caregiver networks, scheduled mobile visits, and secure tele-support (phone/video) to bridge distance when travel or weather is challenging.

Contact us for a no-obligation consultation. We’ll help you connect with your VA team for referral/authorization and outline required documents (e.g., service/eligibility records). If needed, we can discuss private-pay options while VA decisions are pending.

Coverage depends on your VA program and authorization. Personal care, homemaker support, and respite are commonly covered; some services (e.g., extended hours, transportation beyond policy) may be out-of-scope and privately paid. We’ll clarify your options up front.

Yes. We can help families explore Aid & Attendance and coordinate authorized in-home care where applicable. Eligibility and coverage are determined by the VA.

Mastercare caregivers are background-checked, trained, and retrained in personal care, safety, infection control, dementia communication, and documentation. Skilled services (when ordered/authorized) are delivered by licensed clinicians such as RNs, PTs, OTs, SLPs, and MSWs.

Start-up timing depends on VA authorization and local staffing. We prioritize urgent needs, propose interim schedules, and use tele-support to maintain continuity until full in-person coverage is in place.

We align with your VA care plan, share appropriate visit notes, and escalate changes promptly. Families can receive regular updates and care recommendations via secure channels.

Where available, we offer non-medical escorts to VA/community appointments and help set up telehealth (devices, apps, reminders). For remote areas, we combine scheduled in-person visits with video/phone check-ins to keep care on track.