How Do I Get Started?

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Welcome to Mastercare — Trusted Senior Care for 24 Years

Personalized Home Care Begins with a Simple Conversation

We’ve made it easy to begin your care journey. From your first call to your first caregiver match, we’ll be with you every step of the way.

How It Works – Your Care Journey with Mastercare

Step-by-Step Process

1.

Initial Call or Online Inquiry

We’ll listen to your needs and answer any questions.

2.

Free In-Home or Virtual Assessment

A care coordinator visits or meets online to create a plan.

3.

Customized Care Plan Design

We build a care plan tailored to your loved one’s needs, goals, and preferences.

4.

Caregiver Match & Service Begins

Meet your trusted caregiver and start receiving care.

What to Expect During Your Assessment

We take the time to understand your family’s unique needs and recommend the right level of support.

  • Health status & mobility review
  • Personal routines & preferences
  • Safety checks (home environment)
  • Schedule planning & goals
  • Insurance or payment discussion
  • Emotional & social needs
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Let’s Create the Right Plan for Your Family

One call can change everything. Whether you need care tomorrow or are just exploring options, we’re here to help.